I just wanted to send you a note to say how thrilled I am with the Glenn Watson blackwood flute you sent a couple of weeks ago. It is gorgeous, and plays beautifully. Even though I am a rank beginner, it is easy to play and really lovely. And you were very helpful with the purchase, even though it was the middle of the night! Thank you for the great customer service. I hope to do business with you again.

I have to commend you, this level of personal customer service is rare, very rare. I am an avid musician, and a fiercely proud Irish-american. Count on repeat business from me for all of my instrument and other Irish items needs.